Orders And Returns

ORDER & RETURNS POLICY
Last Updated: [09/02/2025]

ORDER POLICY

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

Shipping & Delivery

• We offer standard and express shipping options at checkout.
• Estimated delivery time varies based on your location:
  • Standard Shipping: [14] business days
  • Express Shipping: [7] business days
• Shipping fees are calculated at checkout. Free shipping is available for orders over [Insert Amount].

Order Modifications & Cancellations

• Once an order is placed, modifications or cancellations must be requested within 12 hours.
• If your order has already been processed, we may not be able to make changes.

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RETURNS & EXCHANGES

Eligibility for Returns

• We accept returns within [7] days of delivery.
• Items must be unused, unworn, and in original packaging with tags attached.
• Sale items, accessories, and undergarments are final sale and not eligible for returns.

Return Process

1. Contact us at [Insert Email] with your order number and reason for return.
2. Once approved, we will provide return instructions.
3. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds will be issued to the original payment method once we receive and inspect the returned items.

Exchanges

• If you need a different size or color, please place a new order and return the original item.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, contact us within [1] days of delivery with photos, and we will arrange a replacement or refund.

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CONTACT US

For any questions, reach out to our support team at [support@junik.com].

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